|
Troubleshooting
I have
problems with my inside wiring.
If you suspect
that you have faulty inside wiring, which includes phone jacks,
it is your responsibility to maintain and repair it. If you suspect
a problem, you can:
Self-Tests
- Call F&B
Communications to make repairs. Customers who subscribe to LineGuard
maintenance plans will not be charged for repairs made by F&B
technicians in accordance with the LineGuard terms and conditions.
- Hire someone
else to do the work for you.
- Repair the
problem yourself.
Did the troubleshooting
self-tests help clear your problem?
The transmission
facilities used to deliver your service from the central telephone
office to the protector installed at your home or business are maintained
by F&B at no cost to you. Problems or troubles that are determined
not to be the fault of F&B Communications will be billed accordingly.
Customers who subscribe to LineGuard maintenance plans will not be charged for repairs made by F&B
technicians in accordance with the LineGuard terms and conditions.
All other customers who contact F&B for repair will be assessed
a labor charge of $40, billed in one-hour increments. A $15 trip
charge applies to all calls. Materials are extra.
|
