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Troubleshooting
I
think I have a faulty jack or plug.
If your phone
is in good working order but you are still having trouble, you may
have a faulty jack.
Self-Tests
- Unplug the
phone from the broken jack.
- If the phone
works in another jack, then the jack or the inside wiring is the
problem.
- Replace the
jack or repair the faulty inside wiring.
- If you are
unable to clear the trouble, call our repair service at 374-1238
(Delmar customers dial local 574-1238).
Did the troubleshooting
self-tests help clear your problem?
The transmission
facilities used to deliver your service from the central telephone
office to the protector installed at your home or business are maintained
by F&B at no cost to you. Problems or troubles that are determined
not to be the fault of F&B Communications will be billed accordingly.
Customers who subscribe to LineGuard maintenance plans will not be charged for repairs made by F&B
technicians in accordance with the LineGuard terms and conditions.
All other customers who contact F&B for repair will be assessed
a labor charge of $40, billed in one-hour increments. A $15 trip
charge applies to all calls. Materials are extra.
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